Accessibility in action

Case studies

Case studies showcase strong inclusive design across print, web, and environmental graphics—highlighting practical solutions and principles that make communication effective and accessible for all.

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  • A person browsing through a laptop in a wooden table with a cup of coffee

    Building an Accessible Digital Workplace

    2toLead partnered with the Canadian Mental Health Association (CMHA) in Toronto to design an inclusive intranet and build awareness and skills around accessible content creation.

  • TRIUMF website mocked up in a laptop and mobile devices

    TRIUMF website

    TRIUMF.ca was redesigned to improve accessibility and simplify complex scientific content for diverse users. The site features clear navigation, plain language and a balanced visual design with strong contrast and readability.

  • Screenshots of Travel Alberta website.

    Travel Alberta: consumer website

    Travel Alberta’s website was redesigned to meet WCAG 2.1 AA standards with accessibility integrated into planning, design and testing, fixing common issues like poor contrast and missing labels.

  • Exterior photograph of building identifying the National Veterans Resource Centre.

    Syracuse University Signage, Wayfinding, Exhibit

    he NVRC exhibit highlights Syracuse University’s history of veteran support through photos, artifacts and tactile displays. Accessibility is prioritized with braille, tactile signage, clear visuals and universal design features like wide ramps.

  • Concept rendering featuring stairwell elevation.

    SickKids

    The SickKids Patient Support Centre’s wayfinding system includes accessibility features like tactile maps, braille, pictograms and high-contrast signs.

  • OXD Brand elements

    OXD Identity, Website and Collateral

    OXD’s materials prioritize inclusivity and accessibility by using plain language, diverse visuals and WCAG AA-compliant design.

  • Two people who are blind use a tactile map

    Minneapolis–Saint Paul International Airport

    Entro improved accessibility by designing tactile maps for key spaces, using simple, inclusive language and clear symbols. The maps enhance navigation, dignity and confidence for diverse travelers, supporting MSP’s goal to be the most accessible airport worldwide.

  • Example of overhead signage guiding travellers to the tram, parking and rental cars.

    Minneapolis-St.Paul Airport Wayfinding

    MSP Airport’s accessible signage features clear typography, global symbols, tactile elements, braille and 3D printing. Consistent nomenclature, multilingual support and tech-enabled updates ensure usability for diverse, vision-impaired and first-time travelers.

  • Woman holding a print out of the Advance Care Planning Guide

    Making advance care planning accessible to everyone

    Co-designed inclusive, accessible ACP guides support diverse Canadians, especially those with disabilities and prioritize usability, engagement and compliance with accessibility standards.